THE DECCAN ODYSSEY TRAIN
Terms of Booking
A Tryst with India on a Luxury Rail
Since the advent of railways in India, train journeys have been synonymous with enigma and allure. It was common practice for the British aristocracy and Indian Royalty to travel in the luxury of their private palaces on wheels, to go on a shikaar or to attend celebrations. This legacy of princely sojourns across the wilderness, mountains and deserts of India is now continued by the Deccan Odyssey. Its captivating journeys beautifully cover the exotic landscape of India, for an experience that’s hard to forget.
Deccan Odyssey comprises of 21 luxuriously appointed coaches. Out of these 21 coaches, 11 are to accommodate guests and the rest are used for different purposes such as dining, lounge, conference car and health spa. Inspired by the imperial carriages used by the Maharajas of the yore for traveling, each of the coaches of this luxury train is inspired from a different royal eras of Maharashtra ruled by diverse dynasties.
All the cabins of Deccan Odyssey are fully equipped with facilities like air-conditioning, internet connectivity and personalized guest amenities that make sure that your journey would be a comfortable and memorable one. Moreover, the multi-cuisine restaurant, well stocked bar, high-tech conference cart and a spa & massage cabin onboard add on the colors of merriment to your entire jaunt.
Cabins and Services
The Deccan Odyssey treats each of their guests to unprecedented luxury on wheels with the help of 21 superlative, luxury coaches. Out of these, eleven are guest cabins. Each coach has four cabins. In order to ensure a comfortable journey, each Deccan Odyssey cabin is well-equipped with a range of modern amenities. They are spacious, elegant and seamlessly designed to radiate the various eras of the Deccan dynasties.
The Deccan Odyssey is also home to four splendid Presidential Suites. Each of these sophisticated suites is exquisitely designed and comes with all modern facilities.
We also offer a specially equipped cabin, for the comfort of our differently-abled guests. The ultimate aim is to ensure all guests make the most of their Deccan Odyssey journey.
The Deccan Odyssey’s two gourmet restaurants, Waavar and Utsav have been designed to keep the element of Indian royalty intact. Our chefs ensure the cuisine keeps pace with the train’s journey, by creating local specialties of the very state that the train travels through. So you discover every location with all your senses, including your taste buds! Each meal also includes an International menu to choose from. In order to further enhance the gourmet experience, Deccan Odyssey presents travelers with a well-stocked bar – Gateway. This is the ideal spot to meet and know your fellow travellers, over an evening drink & snacks.
After a long day of exploration, head to Deccan Odyssey’s wonderful spa “Ayush”. The salon’s well-trained masseurs, incorporate ancient Indian techniques to help you relax your body and rejuvenate your mind.
If work requires your time and attention, then our conference car, “Pankh” will take care of all your business needs. Equipped with the latest facilities, it ensures you manage your work efficiently even while you’re away travelling.
While you’re on the Deccan Odyssey, our well-organized staff ensures your every need is taken care of. For an incredibly relaxed journey, valets are accessible round-the-clock; one for every Presidential Suite and one for each coach.
The huge success of the first Indian luxury train ‘Deccan Odyssey’ paved the way to the birth of another deluxe rail journey in the south western part of the country. A brainchild of Maharashtra Tourism Development Corporation (MTDC), Deccan Odyssey is the fruitful result of the relentless efforts of its visionary. The first proposal to launch a deluxe train tour in Maharashtra was made in the year 2001 and accordingly the MTDC and the Indian Railway Ministry signed a MOU in the same year to turn this proposal into a reality. The Integral Coach Factory (ICF) got a green signal from the Railway Board to start the work on Deccan Odyssey in the year 2002. It took ICF members around five months to finalize the design of this luxury rail in India. It was not a cake walk for the designers to give shape to their vision and thus few more months have been spent on its construction. The later part of the year 2003 saw the completion of this blue Limousine on wheels and not to mention, the embodiment of the designs stole everyone’s vision when it was placed into the tracks. Aligned with the best royal trains of the world such as Blue Train of South Africa or Orient Express of Europe, Deccan Odyssey was suffused with every modern facility that contributes towards making each luxury train tour to Maharashtra comfy and deluxe.
The dawn of 16th January, 2004 brought a new turn to the Maharashtra tourism industry with the inaugural ceremony of the regal journey of Deccan Odyssey Indian from the Chhatrapati Shivaji Terminus Mumbai. The world famous Taj Group of Hotels had also joined their hands with Deccan Odyssey to offer a 5 star hotel facility onboard to the guests. Special care has been taken to provide the guests with the warmest hospitality services they have ever expected.
DECCAN ODYSSEY COACHES
Echoing the penchant of the erstwhile Maharajas, all the 12 guest accommodation coaches of Deccan Odyssey is outfitted with cozy furniture and personalized guest amenities. Complemented by the very best of personal services, travelling on the private cabins of this deluxe rail is a unique rail tour experience in India. When you travel in these elegant class cabins of the train, you can feel that the inside décor reflects several moods to suit the outside views of the landscape.
All the cabins are spacious enough where guests can roam freely. The decoration of each coach reflects a particular era of the Deccan milieu and is creatively outfitted with facilities like personal safe, telephone, attached bathroom, air-conditioning and a personal attendant on the round the clock service of the guests.
- Cabin area: 191 sq ft (18sqm)
- Cabin length: 27′ 7″ (8.4m)
- Cabin width: 7′ 7″ (2.3m)
- Bed width single: 3′ (0.9m)
- Double: 5′ (1.5m)
- Bed Length: 6′ 5″ (2m)
- Cabins per car: 2
DELUXE CABIN DIMENSIONS
- Cabin area: 95 sq ft (9sqm)
- Cabin length: 13′ (3.97m)
- Cabin width: 7′ 7″ (2.3m)
- Bed width twin: 3′ (0.9m)
- Bed Length: 6′ 5″ (2m)
- Cabins per car: 4
The perfect touch of delicacy and royalty can be seen in every detailing of Deccan Odyssey. The state-of-the-art amenities available onboard this royal Indian train makes every day a unique experience for the travelers. Facilities onboard Deccan Odyssey covers an array of services that include regal class cabins, multi-cuisines restaurants, sitting lounge, high-tech conference car and a rejuvenating health spa. The signature of utmost comfort and pampering treatment, Deccan Odyssey facilities make you feel special even in the crowd. .
Since its initiation, this luxury Indian train has refurbished its facilities and services from time to time so that every time a better experience can be shared with the travelers. The introduction of more high-tech amenities in the later period contributed towards making the journey more and more alluring. A tour to Maharashtra on the rolling iron wheel was never as exciting and mesmerizing as after the introduction of Deccan Odyssey India. For your kind perusal, the following are the summarized description of the facilities onboard Deccan Odyssey.
Echoing the penchant of the erstwhile Maharajas, all the 12 guest accommodation coaches of Deccan Odyssey is outfitted with cozy furniture and personalized guest amenities. Complemented by the very best of personal services, travelling on the private cabins of this deluxe rail is a unique rail tour experience in India. When you travel in these elegant class cabins of the train, you can feel that the inside décor reflects several moods to suit the outside views of the landscape. All the cabins are spacious enough where guests can roam freely. The decoration of each coach reflects a particular era of the Deccan milieu and is creatively outfitted with facilities like personal safe, telephone, attached bathroom, air-conditioning and a personal attendant on the round the clock service of the guests.
Dining and Cuisine
The Deccan Odyssey has two multi-cuisine restaurants- Peshwa I & Peshwa II. The brilliantly decorated interiors of these restaurants add on more flavors to each gourmet dish served by the restaurant stewards in traditional Maharashtrian attire. The large selection of Indian, oriental and continental delicacies offer the travelers the freedom to choose their favorite one from the list. The fresh aroma of varied dishes welcome the guests to the restaurant cart of Deccan Odyssey. The relaxed ambience of the restaurants, the fragile hospitality of the stewards and the ever changing views of the outside world make the guests savor each bite of their food to its fullest extent.
The onsite bar of Deccan Odyssey, Mumbai Hi, is the ultimate place to taste some of the best varieties of wines and spirits collected from all around the world. Along with that the bar also serves non-alcoholic beverages in a relaxing ambience. The decoration of the bar is simple yet elegant that exhausts the entire day fatigue of the excursion tours to different forts and palaces. Unwind and relax in Mumbai Hi of Deccan Odyssey with a fine glass of wine in your hand.
Though the royal rail journey with Deccan Odyssey will never make you feel bore, but the train also has a sitting lounge where guests can relax and chat with their fellow travelers while on the go. You can also pick up a book available in this lounge and take a deep plunge into the writings of the eminent authors.
Keeping in view the travelling requirements of the corporate voyagers, a conference car has also been provided onboard Deccan Odyssey India. This particular conference car is fully equipped with high-tech amenities and audio-visual equipments required for a successful business venture. To take care of all the corporate endeavors, the train also offers hospitality services crafted according to the needs of the traveler.
Every voyager expects their traveling days to be relaxing and in Deccan Odyssey we understand this need quite well. The health spa center onboard gives the voyagers a chance to discover the refreshing side of your personality and appearance with pampering spa and massage therapies. From the treasure trove of ancient Indian science Ayurveda, the secrets of rejuvenations have been used so that the entire jaunt can be turned into a regenerating experience for the travelers.
Indoor games including crossword puzzles, carom board, chess, Chinese checkers, playing cards and so on.
Special assistance is available for differently abled guests in the form of wheelchair, crèches and attendants.
Attendant or Khidmatgar
A attendant, called Khidmatgar is always available at the guest’s service, to cater to all of their travel requirements.
Wi-Fi facility along with Laptops is available on board to keep you connected with the world.
Events on Board
Business meeting, Conferences and Royal Weddings can be arranged on board.
Be informed on the go with daily news papers & magazines with your morning tea.
Smoking in India is prohibited in all public places. Contact tour manager for more details.
Sufficient safety arrangements are always made for the guests and their personal belongings in the train.
Every guest is welcomed with a glass of wine & an arrival kit that includes stationery items, brochures etc.
Medical assistance is available on-board the train. A doctor can be arranged on call at any destination.
Voltage available on the Deccan Odyssey: 110/230V
The attached bathrooms are equipped with showers, toilet & necessary toiletries.
The train has a Souvenir shop that sells handicraft items, traditional artefacts, curios and ethnic dresses.
Each guest salon has a sitting lounge equipped with sofas, TV, DVD players and mazazines.
A well-equipped spa is available on-board that provides therapeutic massages & rejuvenating experience.
Terms of booking for Deccan Odyssey
Description of services on the website
Website describe the available services as of this date as accurately as possible. We reserve the absolute right to alter, amend, change or modify the tour package & itineraries (including but not limited to the cancellation and or substitution of guest speakers & signature departures). This may be necessitated due to factors beyond our control such as ‘force majeure’ events, strikes, fairs, festivals, sport events, weather conditions,disruptions/diversions of rail services, floods, earthquakes, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing and non availability of venues. Where we may know of these sufficiently in advance we will notify you, otherwise Train Manager would inform you of the changes during the tour. We or Deccan Odyssey would not be liable for any loss, cost, expenditure, damage or compensation for such changes.
The itineraries on certain departures will run in the reverse direction. There may be a slight amendment in the activities and sequence of destinations visited. The right to vary, amend, alter or withdraw any particular itinerary, departure or excursion rests entirely with the Deccan Odyssey.
You have read and understood the Tour itinerary and the ‘Terms and Conditions’ and accordingly you have booked the tour. The terms and conditions are available on the website.
- a) 30% of the published price plus applicable taxes at the time of booking along with names and scanned copy of the passport for all travellers.
- b) Balance payment 90 days prior to the departure.
If you wish to cancel the booking of your client, you must communicate the cancellation by E-mail to us.
The following cancellation charges will apply: –
For any cancellation days are counted excluding the date of departure
In case of FITs:
90 days or more prior to departure, 30 % of published price and as per our Terms and Conditions
Changes and cancellation by Deccan Odyssey prior to your departure
The journeys are planned well in advance. We reserve the right to make changes to the programme if necessary at any point of time. Should the minimum number of passengers not be met or due to certain operational reasons and conditions, we reserve the right to cancel the departure or amend the same. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:
Accepting the changed arrangements or
Purchasing alternative arrangements from us, similar in standard as originally booked if available with the applicable cost adjustment or
Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre / post accommodation, airline tickets, excursions, extensions etc.
In case of a ‘force majeure’ (please refer to details mentioned below) situation due to which a departure has to be cancelled, we regret there would be no refund of the monies paid to us or reimbursement of any additional expenses incurred by you as a result of our cancellation / change.
Any amendment to the services would be treated as a cancellation of the original services and any new arrangements will be regarded as an entirely new booking. Cancellation charges will be applied as per our terms and conditions.
In case any amendment is made by the client 90 days prior to the date of departure, there would be a loss of booking amount towards cancellation charges.
In case any amendment is made by the client 90 days or less prior to the date of departure, the same would be treated as cancellation of the original booking and the cancellation charges as per our terms and conditions will apply.
Accepting the changed arrangements or Purchasing alternative arrangements from us, similar in standard as originally booked if available with the applicable cost adjustment or Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre / post accommodation, airline tickets, excursions, extensions etc. that have been booked .
Neither party shall be considered in breach of this Agreement or in default of its obligations here under if it fails to perform or observe any or all of the terms of this Agreement as a direct or indirect result of causes beyond the reasonable control of such party, such as but not limited to, acts of God, Civil or military authority, acts of the public enemy, threat of war, declared war, undeclared war, war riots, actual or threatened terrorist activity, civil disturbances, insurrections, industrial dispute, strikes, accidents, explosions, fires, earthquakes, floods, transportation embargoes, epidemics, diseases, acts of government, its agencies or officers, non availability of venues or any other legitimate cause beyond the reasonable control of the parties.
Train Schedules And Flexibility
Please note that our train operates within the constraints of the Indian Railways Network and the timing agreed upon by them. We require you to abide by timings suggested by your guides, escorts, etc. enabling us to adhere to the schedules. Certain departures would be operating in reverse with minor changes in timings and flow of destinations.
Indemnification and Exclusion of Liability
The guest availing services or undertaking the tour/trip, having such activities which involve risk of accident or death or personal injury or loss of any kind, shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement which shall govern the transaction for all purposes and shall be binding on guest.
The guest expressly agreed that the use of services/ undertaking the tour/trip is at their sole risk. In the event of an untoward incidence, causing injury/fatality/loss of any kind to guest, the company and its respective directors, officers, employees, representatives and agents shall not be liable for any loss or damage of whatsoever nature or personal injuries or death, howsoever arising (including, but not limited to the guest’s or any other person’s property) which the guest or any such other person may incur or suffer as a result of or arising from the guests participation in the tour and any other activities undertaken on or during the tour, and the guest irrevocably and forever releases and discharges the company and its respective directors, officers, employees, representatives and agents from any and all such liability.
Additionally there are terms and guidelines that govern a particular feature, offer or operating rules or policies applicable to each service. The guest shall be responsible for ensuring compliance with the terms and guidelines or operating rules or policies of the respective services.
The guest furthermore indemnifies and holds the company and its respective directors, offices, employees, representatives and agents harmless from and against any and all loss, damage, actions, proceedings, claims, demands and legal and other costs and expenses (including legal costs on an attorney and own guest scale) of whatsoever nature and howsoever arising (including, but not limited to, the guest’s or any other person’s injury or fatality, or any loss of or damage to the guest’s or any other person’s injury or fatality, or any loss of or damage to the guest’s or any other person’s property) asserted against or incurred by the company, its affiliates their respective lawful successors and assign, that arise out of, result form or may be payable by virtue of any breach on non performance of representation, warranty, covenant or agreement, made on obligation to be performed by the guest pursuant to this agreement.
The guest shall be solely responsible for any breach of any specific rules/regulation or ground code of conduct of the area and the company cannot be held responsible for the same.
Conditions of travel
You will have to strictly follow the tour program. There would be no refund if you fail to join the group at the commencement of the tour, or join the group later or leave the group before culmination of the tour for any reasons whatsoever. You are responsible to register with the representative of the Company at the appointed date, place and time and you would be treated as a no-show if you fail to do so. Under no circumstances would any refund be given for any unutilized services. You shall not behave in a manner which may cause distress or annoyance to other co-travellers or which may create the risk of danger or damage to property of the Company, co-travellers or others. In this event, you may be asked to leave the tour immediately. The Company shall be under no liability to any such person.
The communication transmitted to your mailing address / email address on record shall be deemed to have been communicated to you. All communication from you to the Company has to be in writing, not orally. Where a booking is made directly by you with the Company, communications will be sent to you at your mailing address or e-mail address given.
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